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Company Info
Solution Consultant - LAN/IP Telephony
Job ID: 48854
Job Views: 2560
Location: Cairo, Egypt
Job Category: Information Technology
Employment Type: Full time
Salary:
Posted: 21/05/2012
Application Deadline: 15/06/2012
Job Description
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
department
Sales & Marketing Europe
about the role
As our Solution Consultant you will be responsible for the following:
- working both independently and in partnership with our consultants in other locations
- engaging in performing or assisting in the following activities:
- ownership or support on creation of deliverables (assessment, design, implementation)
- remote support to customers in non managed environments
- on site or remote migration for networks in complex environments
- Network connectivity readiness assessment for multi site LAN / IPT / VoIP deployment
- customer data processing and analysis (e.g.: Call Detail Records)
- advanced technical interface providing support to customers
- acting as the chief technical architect and translating customer requirements into an effective solution based on our range of products and services
- owning technical solutions from concept to subsequent implementation
- maintaining a high degree of technical knowledge of all our products and services
- applying knowledge to design commercially and technically viable solutions
Job Requirements
BSc in Telecommunication or equivalent.
Thorough knowledge of TCP/IP, Frame Relay, ATM, IPVPN, Remote Access and LAN protocols
Very good understanding of SIP protocol is a must to have
Experience working with and designing RIP, OSPF, EIGRP and BGP routing protocols
Experience working with and designing Cisco Unified CallManager, Unified Contact Center Express
Experience working with and designing, Cisco Unity, CallManager Express and / or Unity Express is an asset
Experience in troubleshooting complex IPT infrastructures
Cisco certifications (minimum CCNP/CCVP level) or equivalent experience
Fluent in both spoken and written English, other language is a plus
Excellent communication and interpersonal skills
Excellent Team Player
Excellent organizational and planning skills
Detail oriented
Time management skills
Independent self starter
“Can Do”, customer-focused attitude
min. 3 years experience in a similar position
additional information
Orange Business Services, Egypt MSC, is located at City Stars Complex at the heart of one of the biggest shopping malls in Cairo. We are a Global organization with exposure to customers of diverse nationalities & backgrounds.
Orange aims to be recognized as an employer of choice by and not limited to being an ethical & socially responsible employer, offering career & development opportunities, providing a positive quality of life at work, and recognizing & rewarding our people for individual & collective contributions to our success. Our benefits include supporting our people with the highest level of medical & life insurance to them, their spouses, & children while having a strong network to discounted rates at a number of providers.
contract
Permanent